Privacy policy

Last updated: August 30, 2026

Mirazoe, a brand of Mumora Media LLC ("Mirazoe", "we", "us" or "our"), operates this store and website, including all related information, content, features, tools, products and services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the site, or otherwise communicate with us.

1. Personal information we collect

When you visit or use our site, we collect the following categories of personal information, depending on how you interact with us:

• Contact details, such as your name, billing address, shipping address, email address and phone number, when you place an order or contact us.
• Order and transaction information, such as the items you purchase, order numbers, prices, payment confirmation and return history. Full payment card numbers are processed by our payment provider and are not stored in readable form by us.
• Account information, if you create a customer account, such as your email address and password.
• Communications, including the content of emails and contact form messages you send us.
• Device and usage information, such as your IP address, browser type and pages you view, collected through cookies and similar technologies as described in section 5.

2. How we use your personal information

We use your personal information to provide and improve the Service, in particular to:

• process and fulfil your orders, including processing payments, shipping, returns and exchanges;
• send you order confirmations, shipping confirmations with tracking numbers and other transactional messages;
• answer your questions and provide customer support;
• detect, prevent and investigate fraud, unauthorized transactions and other unlawful activity;
• comply with legal and tax obligations; and
• measure and improve the performance of our store, for example by understanding which pages and products are viewed.

3. Sharing of personal information

We share personal information with the following categories of recipients, only as far as it is necessary to run the store:

• Shopify, which hosts our store and processes orders, payments and customer accounts on our behalf;
• Payment providers such as Shopify Payments and the card organizations behind American Express, Mastercard and Visa, to process your payment;
• Carriers and our fulfillment partner, to deliver your parcels and provide tracking;
• Service providers that help us with email delivery and store analytics in aggregated form;
• Authorities, where we are legally required to disclose information, for example to comply with a subpoena or tax audit.

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising. We do not run advertising or social media tracking on this store.

4. Retention

We keep your personal information as long as it is needed for the purposes described in this policy, in particular to fulfil orders, handle returns and exchanges within the 30-day period, meet legal retention obligations such as tax and commercial record keeping, and enforce our agreements. When information is no longer needed, it is deleted or anonymized.

5. Cookies and similar technologies

Our store runs on Shopify. Shopify and we use cookies and similar technologies that are necessary for the store to function, for example to remember the contents of your cart, process checkout and keep the site secure. Depending on your region, you see a consent banner that lets you accept or decline non-essential technologies before they are set. You can manage your choice at any time through the banner settings or your browser settings. Blocking essential cookies may prevent the store from working correctly.

6. Your rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• the right to access the personal information we hold about you;
• the right to request correction of inaccurate information;
• the right to request deletion of your personal information, subject to legal retention obligations;
• the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising (we do not sell or share personal information for this purpose);
• the right not to receive discriminatory treatment for exercising these rights.

To exercise any of these rights, email support@mirazoe.com. We may ask you to verify your identity before we process the request. We answer requests within the timeframes required by the law that applies to you.

7. Security

We take reasonable technical and organizational measures to protect your personal information, including encrypted transmission of payment and order data. No method of transmission over the internet is completely secure. We therefore protect your personal information with technical and organizational measures, and we review those measures regularly.

8. Children

Our store is not directed at children, and we do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or legal requirements. The current version is always available on this page, and the "Last updated" date at the top shows when it was last changed.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal information, contact us at support@mirazoe.com.

Contact

Mirazoe - a brand of Mumora Media LLC
Business Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Warehouse & Returns Address: 807 Airport Access Road, Unit D, Traverse City, MI 49686, United States
E-Mail: support@mirazoe.com
Support: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)

Related policies

Shipping Policy · Returns & Refunds · Terms of Service · Privacy Policy · Payment Policy · FAQ · Contact