Track Your Order

Every Mirazoe parcel ships with tracking, and following yours takes two steps. As soon as your order leaves our warehouse you receive a shipping confirmation email at the address you used at checkout. That email contains your tracking number, and you can use it to follow the parcel online with the carrier.

When does my tracking number arrive?

Processing takes 1-2 business days, Monday to Friday. Orders placed by 2:00 PM EST/EDT (Eastern Time) on a business day enter processing the same day; orders after the cut-off, on weekends or on public holidays enter processing on the next business day. Your shipping confirmation with the tracking number goes out when the parcel is handed to the carrier.

How long does the parcel take?

Once handed over, transit takes 5-8 business days, Monday to Saturday. Counted from your order, delivery usually takes 6-10 business days in total. Every parcel within the United States ships free and tracked.

My tracking has not moved

Tracking events can pause for a day or two between carrier scans, especially on weekends and public holidays. If your tracking shows no progress for several days, or the total time passes 10 business days, email support@mirazoe.com with your order number. We check the shipment status with the carrier and work on a solution, and a lost parcel is replaced or refunded.

Where is my shipping confirmation?

Check the spam or promotions folder of the email address you used at checkout first. If the confirmation has not arrived by the end of the processing window, email us with your order number and we will resend it with the tracking number.

Mirazoe
Business Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Warehouse & Returns Address: 807 Airport Access Road, Unit D, Traverse City, MI 49686, United States
E-Mail: support@mirazoe.com
Support: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)